Here you will find useful tools and information concerning your role as student representative.

1.0 About being a student representative

During the first weeks of fall semester, all classes at OsloMet are to choose their main representative and deputy. These students will represent their class for the entire academic year. The class representative will speak on behalf of his/her class in meetings with lecturers and administrative staff at OsloMet. They will also represent their class in the student council. Furthermore, the role as a class representative also entails being a representative in the student council at your faculty.

At this page you will find resources and information that could be useful for your role as a student representative. Should you not find the information you seek on this page, please contact the student faculty council (Studentenes Fakultetsråd) at your faculty or the vice president of the Student Parliament.

1.1 Class meetings (klassens time)

Your class has a right to have one hour per month to discuss relevant matters. As class representative, it is your responsibility to organize these meetings. The link will show you how you can organize a class meeting.

A class meeting is a platform where you can inform your fellow students about relevant matters of OsloMet and allows for your class to discuss these matters. It is up to you and your classmates to decide whether your lecturer can partake during the class meetings.

1.2 Support services for students

Should your fellow students have issues with your study program, lecturers or the like, they may come to you. In these situations, it is important to know that OsloMet provides a range of different services for students, so that you can inform your fellow students of these services. The services range from the Student Ombudsperson (advocate for students), who can provide legal advice, to the University Chaplain, should students need someone to talk to. Below, you will find an index of OsloMet’s support services for students.

• Student support services

2.0 Meetings

2.1 Student Council meetings

Each department has its own student council where all the class representatives are included. In these meetings you can discuss matters that are relevant for most students at your department. You can also discuss interests, ideas and concerns on behalf of your class. The student council can forward these issues to the student faculty council (SFR).

All class representatives will get an invitation to the student council meeting on a monthly basis. The board of the student council will schedule and prepare case documents for these meetings. If you have a case you would like to be included on the agenda, please send a written document to your student council so that it can be included in the case documents.

Remember to always read the case documents and do necessary preparations before the meeting.

• Find your Student Council here
• Read more about the Student Faculty Council here

2.2 Meeting with the course coordinator

As class representative you can address issues you and your class have discussed with the right people. At OsloMet we strive to solve issues at lowest level possible. This entails that should you have a problem with a lecturer or a course, the best way is to address your lecturer. If there are issues that are relevant for several classes at your department these issues can be addressed at the student council meetings.

Coordinate with your team coordinator/ course coordinator how you should schedule meetings. Should it be once a month? Will you participate in all the team meetings with the lecturers?  It is important to plan this early on. If your class has a problem, it would be smart to try to come up with a solution to this problem. Remember it is just as important to say what your class is happy with as what you are unhappy with. If there is an issue that could be relevant for several classes/groups/levels the course coordinator can set up a meeting for the relevant class representatives so they can discuss the issue together.

3.0 Course evaluation

As a student you have a right, and a responsibility, to participate in work related to improving the education and courses at OsloMet. As class representative you will be an advocate for enhancing the quality of your course/study program. OsloMet is always seeking to advance and adjust to make improvements and in this work, they need help from their students in form of course evaluations and annual student surveys. It is important that you as a class representative inform and encourage your class to participate in student surveys, such as Studiebarometeret, and course evaluations.

The course evaluations are an important part of the quality assurance system. At the end of each course, your class should evaluate the content and implementation of the course. Read more about course evaluations and your role as a class representative, as it is an important part of your assignment:

• How to sign course evaluations – for students
• Course coordinator’s responsibilities

4.0 Problems or challenges?

4.1 Complaints and the Si ifra! System

If someone in your class wishes to file a complaint on matters related to their study program or study environment, we at OsloMet recommend that you try solving these matters at the lowest level. You can either talk to the person involved or you can file a complaint through the Si ifra! Page. Read more about the process and Si ifra!:

• File complaints and Si ifra!

4.2 Technical trouble?

Below, you will find a list of relevant e-mail addresses that could be useful should your class or you as a class representative have trouble with webpages that are out of function or if you have questions about OsloMet’s digital platforms or other technical issues.

System	Contact
student.oslomet.no	itservicedesk@oslomet.no
bitadmin.oslomet.no	itservicedesk@oslomet.no
oslomet.no	itservicedesk@oslomet.no
Feide	itservicedesk@oslomet.no
FS	fs-hjelp@oslomet.no
Office 365	itservicedesk@oslomet.no
Canvas	canvas-stu@oslomet.no
OTRS	itservicedesk@oslomet.no
Pensumlister Leganto	pensum@oslomet.no
Biblioteksystem Alma	ub.system@oslomet.no
Studentweb	fs-hjelp@oslomet.no
Sentralbord	itservicedesk@oslomet.no
TP	timeplan@oslomet.no
Digitalt studiebevis-app	fs-hjelp@oslomet.no
Oria	ub.system@oslomet.no

4.3 Who can you always contact?

The student democracy system of OsloMet consists of four levels. Study program level (the class representatives), the student council, the student faculty council and the student parliament. We always recommend you try solving matters at the lowest level, but should you need help you can reach out to:

The Student council – a board of class representatives at your department who can assist you on matters related to your study program.

The Student Faculty Council – assists in all matters that can be relevant for all students at the faculty.

Student Parliament – the highest level of student representation at OsloMet. Can assist on matters that are relevant for all students at OsloMet. You can contact the vice president of the student parliament if you are student, a class representative or a board member in the student council. Should you have any questions or need some sort of assistance, please send an e-mail to:

• The vice president of the Student Parliament
• The student faculty council

5.0 Student Politics

If there is something you and your class are interested in, you can have a look at the ongoing cases and policies we are working on. The Student Parliament has several resolutions and political documents that can be relevant for your work.

Moreover, as the highest level of student representation at OsloMet, always seek new politically interested people to join us.

If you have any questions, please send us an e-mail at studentparlamentet@oslomet.no

• The Student Parliament’s resolutions
• Political documents